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Project Manager - VoiP / IP Telephony

Baltimore, Maryland Mayor’s Office of Information Technology (MOIT) is seeking a Project Manager with specific experience in VoIP (Voice over IP) implementation.  Qualified candidates must have in-depth understanding of VOIP technologies and solutions.  Prior hands-on implementation and Project Management experience is required.  

Major Responsibilities

Provide project management leadership for the implementation of VoIP.
Responsible for end-to-end project management, demonstrating ownership of the entire process from beginning to end.

Manage project timelines, building baseline schedules and project initiatives.

Conduct risk analysis and providing communication to appropriate teams/personnel

Create status reports and presentations.

Define approach and solution requirements for the implementation.
Work with program manager, network and technical services teams in defining requirements.

Facilitate/host kick-off meetings, weekly team meetings, project review meetings, issues resolution meetings and other ad hoc meetings as required.

Provide standard project management documentation including:

  • Project Definition Documents
  • Statement of Work
  • Project Plan
  • Project WBS Schedule
  • Project Risk and Issue Assessment and Tracking
  • Project Change Controls
  • Meeting Agendas and Minutes
  • Status Reports
  • Lessons Learned

Essential Functions/Requirements

  • Minimum 5 years experience as a Project Manager for VoIP and IP Telephony projects.
  • Minimum 5 years hands on experience with VoIP, Cisco Unified Communications, Cisco Contact Center, Cisco Unity. Cisco equipment rollouts
  • Demonstrated ability to manage large complex projects and deliver them on time and within budget.
  • Demonstrated ability to communicate effectively in oral and written form.
  • Demonstrated ability to meet customer requirements and achieve a high level of customer satisfaction.
  • Demonstrated ability to work with a wide variety of technical & non-technical staff.
  • Strong leadership, interpersonal and communication skills (written and oral).
  • Ability to multi-task in a consulting role in support of business requirements.
  • Strong organizational and management skills with ability to function in a collaborative environment, working with cross-functional teams.
  • Project Management Certification highly desirable.

Education

  • Bachelor Degree in Computer Science or equivalent technology discipline
Corporate Headquarters

BITHGROUP Technologies, Inc.
113 West Monument Street
Baltimore, Maryland 21201
Phone: 410-962-1188
Fax: 410-962-6535

General Inquiries:
info@bithgroup.com

 
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BITHGROUP Technologies, Inc. is an equal opportunity employer. We hire with no discrimination towards age, color, creed, gender, marital status, race, religion, sexual orientation, disability or veteran status.
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