Digital Business Transformation
Business & strategy development
full-scale digital transformation
Consumers and employees are interacting with businesses in new ways forcing organizations to rethink the way they use technology and data. Digital Transformation is all about empowering your employees, engaging your customers, optimizing your operations and transforming your product through systems on intelligence. Make sure you are leveraging your company through Digital Business Transformation.
Digital Transformation produces additional revenue, an increase in productivity, better customer experience, new services and a more profitable business model. BITHGROUP Technologies provides strategy through implementation services to help reinvent and make your organization more efficient.
Government Healthcare regulatory agency - Business Transformational Project
BITHGROUP Technologies' challenge was to convince a government healthcare regulatory agency to expand its proposed project form not only acquiring a new IT system, but to also include a complete overhaul of its organizational structure and processes.
During assessment of the team, some managers demonstrated a need for additional leadership development. To meet this need, BITHGROUP Technologies provided one-on-one coaching to the management team and recommended a formal training program. BITHGROUP Technologies also reinstated weekly manager meetings.
To handle the inadequacy of outdated policies and procedures, an analysis was performed by the BITHGROUP team during the engagement to identify existing information related to policies and procedures. Following this, BITHGROUP Technologies analyzed business flows concurrently worked with a human resources change management consultant and a policies and procedures consultant. As part of its analysis, BITHGROUP reviewed systems used by other vendors; analyzed other state pharmacies' operations; reviewed health occupation boards' operations; conducted interviews with the Board, Executive Director, Deputy, Management, and staff; and extracted information from these analyses to support its findings and recommendations. Resulting in improvements with application processing times and betterment in overall customer service.