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BETTER BUSINESS
BETTER WORLD

At BITHGROUP Technologies we improve outcomes for
global communities through technology & innovation

At BITHGROUP Technologies we improve outcomes for global communities through technology & innovation

overview
vision & mission
leadership team
awards
philanthropy
OVERVIEW
In 1992 Robert L. Wallace founded BITHGROUP Technologies with an urging: to help people through technology. His decades of experience highlights the importance of knowledgeable staff and excellent systems in any company.

At BITHGROUP Technologies we believe every company has two foundational assets – people and technology. We leverage these into premier IT solutions for our clients. From building systems to training people to use them, BITHGROUP Technologies can surpass any challenge resulting in more efficient and profitable outcomes.

We’re proud to be a multistate certified Minority Business Enterprise headquartered in Baltimore, Maryland. We’re also proud to partner with business leaders such as SAIC, Anteon, Northrop Grumman, IBM, Microsoft, and Avaya. These components combined with a passionate, and committed staff make BITHGROUP Technologies a powerful choice for IT solutions.
VISION & MISSION
Our Mission:

To improve outcomes for global communities through technology and innovation.

Our Vision:

To make life better for all humanity.

Founding Principles:

  • Conduct ourselves with the highest levels of integrity, intelligence, commitment to excellence and good citizenship
  • Invest in the communities where we do business
  • Value diversity
  • Mentor, support and encourage women-owned and minority-owned businesses
  • Commit a portion of our profits to uplifting humanity around the world
Dr. Robert L. Wallace
President/CEO/Found

Robert L. Wallace is an accomplished engineer, entrepreneur, author, keynote speaker, and internationally known business consultant. Robert is routinely sought after by the world business community. Futher he has gone on to create three successful companies - BITHGROUP Technologies, Inc., BITHENERGY, Inc., and EntreTeach Learning Systems, LLC. He has authored numerous articles and books on entrepreneurship, wealth creation strategies, effective strategic partnering, intrapreneurship, and urban economic development. He earned his Masters of Business Administration from Amos Tuck School of Business at Dartmouth College and graduated from the University of Pennsylvania, School of Engineering with a Bachelor of Science degree in Mechanical Engineering.

Carolyn Green
Chief Administrative Officer

Carolyn W. Green is the Chief Administration Officer for BITHGROUP Technologies. She has day-to-day responsibility for the company's human resources, benefits, payroll, physical infrastructure, and recruiting and staff augmentation department. Ms. Green has over twenty-five years of professional experience in the areas of manufacturing, design engineering, research and development, human resources management, implementation of high performance teams, implementing Total Quality, and executive leadership. Ms. Green earned her BS degree in Mechanical Engineering with a focus on Biomedical Engineering.

Don Riley
VP, Operations

Don Riley is a proven leader of supply chain, logistics, distribution, and inventory management operations. Don focuses on three core pillars of management and leadership in his continual quest to enhance the value and effectiveness of the global supply chain on the business as a whole. Those three pillars are as follows:

Team Leadership: Don knows that surrounding oneself with a top-notch team is essential to success. He has a demonstrated ability to mobilize such a team by recruiting elite talent from the outside and by cultivating that talent internally.

Strategic Planning: Don fosters an all-encompassing, everything-works-together "systems dynamics" approach to the business. From experience, he knows that an understanding of how strategies impact the upstream and downstream processes is what can determine the success and sustainability of an initiative.

Relationship Development: Don has an innate ability to gain buy-in across various business disciplines and organizational levels. This trait is notable when engaging with external clients and partners, as Don has negotiated winning, long-term relationships and agreements with vendors and global supply chain partners.

Corey Culbreath, PMP
Director, IT Services

Corey Culbreath servers as the Director of Information Technology Services. He is a Program Manager and IT professional with 20+ years of experience in IT Service Delivery Management, Project Management, Solution Architecture and Team Management. Mr. Culbreath is also a military veteran that has 10 + years of configuration management, risk management and data system security experience with the service. Mr. Culbreath oversee all technology needs, as well as the strategic IT partnerships with the leading technology innovators. Mr. Culbreath begin his IT training in the military and is a graduate of the US Army Signal Corps School where he received training in Signal Communication Operations and Information Systems Operations. Mr. Culbreath also has a B.S. in Applied Information Technology from the University of Baltimore.

Amber Green
General Manager Health IT, Human Services

Amber Green is a project manager for Health IT and Human services. She has more than 10 years experience in IT management and social services. Her specializations in the areas of health and education technologies have helped her in leading projects for Maryland’s Department of Human Resources (DHR), Maryland State Department of Education (MSDE), and Maryland’s Department of Health and Mental Hygiene (DHMH). Her technical health IT and human experience has included systems development, project management, business analyst, quality assurance, testing, help desk support and systems training for her state clients.

Harry Holt
Project Manager

Harry Holt brings over 27 years of technology, management and training experience to the team. Mr. Holt has worked with BITHGROUP Technologies for nearly seventeen years in numerous capacities including project manager, trainer, business development, recruiting, strategic planning, leadership development, STEM leader, and energy subject matter expert. He is the practice leader for developing and implementing training and development programs for clients in all disciplines. Mr. Holt has an MBA in Management from Tuck School of Business, Dartmouth College, and a BS in Chemical Engineering from Brown University.

AWARDS
  • 2010 Daily Record Innovator of the Year Award
  • 2009 Mayor’s Business Recognition Award (STEM Program)
  • Maryland's 2009 Top 100 Minority Business Enterprise Award
  • Greater Baltimore Council, 2008 Bridging the Gap Achievement Award
  • Maryland's 2008 Top 100 Minority Business Enterprise Award
  • Maryland's 2006 Top 100 Minority Business Enterprise Award
  • Alabama DBE Consortion Service Recognition
  • American Express Recognition of Contribution for Success
  • Baltimore Workforce Investment Board Service Recognition
  • Howard County Equal Business Opportunity Award
  • Johns Hopkins University Applied Physics Laboratory Service Recognition
  • State of Maryland Governor's Citation
  • Tucson Black Chamber of Commerce Recognition of Empowerment
  • U.S. Dept. of Commerce Minority Business Development Agency Award
PHILANTHROPY
BITHGROUP Technologies is committed to sharing its corporate assets and know how to assist in the advancement of humanity throughout the world. Each year the company commits a portion of its profits to finance humanitarian projects both in the United States and abroad.

Examples of our philanthropic outreach include:

  • Construction of Churches, Clinics, Schools and Orphanages
  • Financial Literacy Workshops
  • Educational Programs
  • Urban Religious Outreach Programs

BUILD. MANAGE. MAINTAIN.

BUILD.   MANAGE.   MAINTAIN.

Identity Services Icon

Identity
Services

Our identity services encapsulate traditional biometrics as well as other areas such as behavioral interaction, cyber identification, and the policy and ethical issues surrounding the use of identity.

Health Information Sysems Icon

Health
Information
Systems

We build IT systems that help medical facilities and medical professionals to better organize records, decrease paper work, meet compliances, increase security, and provide continued technical support.

Enterprise Services Icon

Enterprise
Services

As part of our goal to make your business more efficient we develop custom applications and provide the support for you to properly utilize them. This also includes wired and wireless network engineering.

Energy Management Information Systems Icon

Energy
Management
Information
Systems

Energy is expensive, which is why we develop intelligent strategies and information systems to minimize your consumption. We'll also implement these systems and provide the support you need to maximize your benefits.

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h i s
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Identity Services
In today’s world security is a growing concern. As technology advances, we need more accurate, secure, and personalized ways to interact with our devices, buildings, and other security systems. BITHGROUP Technologies offers a full suite of biometric services to meet these needs. We specialize in the following:

  • Fingerprinting & Background Checks
  • Mobile Fingerprinting
  • Commercial Building Access
  • Residential Building Access
  • Time and Attendance Solutions
  • Educational Institution Solutions
Visit our biometrics site for more details
Do you have questions? Contact Chris Hawkins
Health Information Systems
Healthcare is rapidly changing and BITHGROUP Technologies works with you to ensure your health system is modern, compliant, and efficient. At BITHGROUP Technologies, we recognize the challenge of balancing federal healthcare regulations with your individual state and local community needs and obstacles. We are not tied to a single product or platform solution because we understand that one size doesn’t fit all. Your business is as unique as your care so you need an integrated solution that will not only support your existing systems but new ones too. We provide consulting to identify your specific needs, a team to implement your solution, and ongoing support once its’ completed. With our dynamic and affordable solutions in place, you have time to focus on what matters most – your patients. We specialize in:

  • Systems Integration & Development
  • Hardware Integration
  • Standards Compliance
  • Document Scanning
  • Call Center & Help Desk
  • Quality Assurance
  • Human Services
Do you have questions? Contact Amber Green
Enterprise Services
Conventional IT management and services are evolving every day. As technology evolves, organizations are forced to become more nimble to maintain a competitive edge. We are poised and positioned to support rapid changes and growth to your organization’s enterprise services. IT Service Management is a pivotal part of ensuring your organization emerges better positioned for success. We deliver consistent innovative and standardized IT Service Management using ITIL best practices. Our expertise in IT Service Management helps create a flexible and expandable environment with a combination of automation and virtualization. This Service Management Process helps our customers produce consistent, measurable, and sustained improvements. The benefits our clients realize include reduction of operation costs, greater returns on technology investments, broader capacity to serve, and maximized profits. What makes BITHGROUP Technologies so easy to work with is we’re not tied to any vendor’s technology or story. We’re here to understand your situation and cater a solution using whatever products are the most appropriate – third party or custom built. We specialize in integrating products together to suit your specific needs, and we’ll be there for support after you’re up and running.
Do you have questions? Contact Corey Culbreath
Energy Management Information Systems
BITHGROUP Technologies offers comprehensive energy management solutions to manage utility consumption. Basically, we create and implement a system that gathers your energy data, analyzes it, and identifies energy and money saving opportunities. With our advanced but user-friendly software you will have a centralized place for all your utility information. This increases your energy consumption awareness and helps you identify and eliminate waste, which is good for both the environment and your budget. So why choose us? Our experience. We’ve been doing energy management for years and have close relationships with major utility companies such as BG&E, Washington Gas Energy Services, PEPCO, and Direct Energy to name a few. Our team is passionate about efficiency and driven to make your utility consumption as low as possible. If you want to see savings in the tens of thousands of dollars range or higher get ahold of us. It’s worth it.
Do you have questions? Contact Alicia Singleton

Solving Problems With Technology

DGS Utility Bill | Energy Management

The Challenge BITHGROUP's Solution
Maryland needs to reduce state government energy consumption 15% by 2015. To do that, Maryland's Department of General Services needs a way to track energy performance for all state facilities. How could they track data, analyze cost, and ultimately reduce consumption?
  • Efficiently manage energy resources for State agencies and the University System of Maryland
  • Accurately compile energy cost and consumption data
  • Host and manage online energy and utility bill processing
  • Provide timely and accurate data reporting for the Governor,General Assembly and agencies
  • Support de-regulated procurement activities, and energy efficiency initiatives
  • Wide area network engineering
  • Identify opportunities to reduce the budget deficit for the State of Maryland

City of Baltimore Mayor IT Office | Enterprise Services

The Challenge BITHGROUP's Solution
The City of Baltimore needed an experienced team to manage their massive IT system. To properly run their offices they needed technical, operational, engineering, and help desk support for each unique government service. BITHGROUP provides the Mayor's office with an expert IT staff that supports their 26,000 employees, 5000+ personal computers, 100+ servers, a sizable data center, fiber-optic ring, 800 MHz communications system, end user applications, and advanced services systems. This includes:

  • PC and small systems support
  • JAVA and C++ Development
  • Technical support for the City financial system
  • Database support and development
  • Network engineering
  • Wide area network engineering
  • Microsoft OS Support

Maryland Vehicle Administration Digital Imaging | Enterprise Services

The Challenge BITHGROUP's Solution
In an effort to increase efficiency, the Maryland Vehicle Administration wanted to digitize and streamline their workflow. They needed an experienced team to design, implement and support their new Document Imaging and Workflow System (DIWS) project. BITHGROUP started with an in-depth analysis of their workflow. After we understood the challenges we designed, developed, and deployed all new imaging, workflow, intelligent character recognition, bar-coding, and traditional IT applications that’s vastly increased efficiency. We also still provide:

  • Help desk support
  • LAN/WAN support
  • Network administration
  • PC maintenance
  • Systems administration

Maryland State Department of Education CCATS | Enterprise Services

The Challenge BITHGROUP's Solution
The Department of Human Resources for the State of Maryland needed help implementing their Child Care Administration Management Information System (CCAMIS). After an extensive consultation, BITHGROUP Technologies provided project management, analysis, troubleshooting, integration, acquisition, installation, operations, maintenance, documentation, and administration services. We also staffed on-site personnel to assist with:

  • Implementing CCAMIS throughout all 24 jurisdictions
  • Developing and providing training materials
  • Assessing capacity, potential equipment problems, and bottlenecks
  • Coordinating remote users
  • Providing weekly status reports
  • Preparing the Acceptance Test Evaluation Criteria
  • Testing all hardware and software
  • Compiling, analyzing, and preparing Purchase of Care Deliverables

Maryland Vehicle Administration Kiosks | Enterprise Services

The Challenge BITHGROUP's Solution
The Maryland Vehicle Administration provides kiosks to allow for easy registration renewals. However these kiosks require extensive testing, maintenance, and training for MVA employees. BITHGROUP Technologies provides comprehensive technical services for the MVA 3rd generation kiosks. This includes hardware and software testing, training sessions for MVA staff, and providing a knowledgeable team to:

  • Develop multimedia with JAVA
  • Develop kiosk system functions
  • Test user and final acceptance
  • Prepare and manage acceptance testing
  • Troubleshoot system issues
  • Develop and conduct training
  • Verify Maryland state security compliance standards
  • Verify ADA compliance
  • Verify performance and capacity test results

National Institutes of Health Help Desk | Health Information Systems

The Challenge BITHGROUP's Solution
The Center for Information Technology (CIT), which operates the National Institutes of Health’s computer center, has critical infrastructure for the effective use of personal workstations, LANs, and associated automation technology. How do you effectively provide support for such a large infrastructure? BITHGROUP Technologies deployed a team of specialists to provided day-to-day phone support via the helpdesk, adapting to the frequent changing of technologies and the daily evolving requirements of the NIH. Our personnel provide support working closely with our partner SAIC, government employees, and contract staff that is involved with desktop support services.

Department of Army – Help Desk & Utility Bill Analysis | Enterprise Services

The Challenge BITHGROUP's Solution
The Department of Army has a massive and complex business billing cycle. How could they effectively manage and coordinate it? BITHGROUP Technologies supported the monthly business cycle including invoice processing and vendor payment, coordinating and consulting with on site Government staff, and providing financial and billing information to customers. BITHGROUP reviewed, validated and paid customer consolidated wireless invoices for service providers listed below:

  • AT&T Mobility
  • Cellhire
  • Sprint
  • Verizon Wireless
  • SkyTel

Housing Authority of Plainfield | Enterprise Services

The Challenge BITHGROUP's Solution
The Housing Authority of Plainfield employees were faced with an extremely slow network as well as outages. How could this network managing 1200 rental units be improved? BITHGROUP Technologies created and implemented a custom infrastructure. It spanned three wireless networks connected across a private Frame-Relay line to central servers creating a fast, secure, and effective network. Project deliveries included:

  • Specification and purchase of all hardware and software
  • Windows 2000 Server installation and configuration
  • DNS, DHCP server, and Active directory installation and configuration
  • Citrix Metaframe, IIS, and exchange server installation and configuration
  • Wireless Access Point (Cisco Aironet 350) installation and configuration
  • Wireless USB LAN Adapter (Intel 802.11b) installation and configuration
  • 128-bit Wired Equivalent Privacy (WEP) configuration
  • Wireless 802.1x (Extensible Authentication Protocol) Security Software (Funk Software Odyssey) installation and configuration

InPhonic | Enterprise Services

The Challenge BITHGROUP's Solution
InPhonic has sizable wired and wireless networks in Maryland and Virginia. They were in need of someone to analyze their infrastructure and suggest improvements. BITHGROUP performed an in-depth analysis with recommendations for improvements. The analysis included both tactical and strategic components to improve the current environment and implement additional capability to support the requirements not met by their current infrastructure.

What People Are Saying Our Partners
BITHGROUP Technologies quotation mark
BithGroup Technologies provided implementation services, technical expertise and project management support on one of our organization's largest and most strategic projects. Dr. Wallace and his staff consistently held professionalism, teamwork and customer service in the highest regard."

Lisa D. Price, PMP
Director Enterprise Project Management Office
Prince George's County Public Schools
Northrop Grumman Juniper Networks Gantech
Avaya Aruba Networks Anteon Corporation
Northrop Grumman Dell Accenture
VM Ware Siemens SAIC

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